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Overview

Payouts are the core functionality of the Zuba platform, enabling you to send money to beneficiaries worldwide through various payment rails including international transfers, SWIFT, US domestic rails (ACH and Fedwire), crypto networks, local bank transfers, and mobile money.

Payout Lifecycle

Beneficiaries & Accounts

Beneficiary Management

Before sending payouts, you must create beneficiaries with their payment details:

Account Types

Zuba supports multiple account types for maximum flexibility:
For Ghana, Kenya, Uganda, Cameroon and Côte d’Ivoire, bankCode is Zuba’s internal bank identifier. Fetch the supported banks and their codes for a country from GET /v1/banks?country=<ISO-3166-1-alpha-2> (e.g. ?country=CM), which returns [{ "name", "bankCode" }] sorted by name. The list is scoped to banks Zuba can currently pay, so for Kenya and Uganda it is the payable subset rather than every registered bank. For Nigeria, the default when country is omitted, bankCode is the CBN short code or the NIP long code, and a beneficiary account accepts either.
EUR (IBAN)bic is optional on iban accounts.
GBP (IBAN)GBP beneficiaries also use the iban account type, with a GB IBAN:
US Bank Account (USD: ACH / Domestic Wire)
Nigerian Bank AccountbankCode accepts the 3-digit CBN short code (e.g. 044) or the 6-digit NIP long code (e.g. 000014); crAccount is the 10-digit account number.
Ghanaian Bank AccountbankCode is Zuba’s internal Ghana bank identifier (e.g. gh_0001); crAccount is the 8–20 digit account number.
Kenyan Bank AccountbankCode is Zuba’s internal Kenya bank identifier (e.g. ke_0001 for KCB, ke_0003 for Absa); crAccount is the 5–20 digit account number. KES is dual-rail — the same currency also pays out to a mobile money wallet (see the Mobile Money tab).
Cameroonian Bank AccountbankCode is Zuba’s internal Cameroon bank identifier (e.g. cm_0001 for Afriland First Bank, cm_0006 for BGFIBANK); crAccount is the 8–24 digit account number. XAF is dual-rail — the same currency also pays out to a mobile money wallet (see the Mobile Money tab).
XAF payouts require the sender’s KYC on both rails. An individual sender must supply, in senderInfo: firstName and lastName, phoneNumber in international format, fundOrigin (SALARY, BUSINESS, or INVESTMENT), gender (M or F), and country (the sender’s own country as an ISO 3166-1 alpha-2 code), or the payout is rejected at creation. The same set applies to XAF mobile money — see the Mobile Money tab. To send as your own workspace, omit senderInfo entirely — your account is then used as the business originator. Supply senderInfo only to pay out on behalf of a distinct third party; a business third-party sender must include companyName, registrationNumber, and country (its jurisdiction of incorporation).
XAF Bank Payout (Cameroon)
Ivorian Bank AccountbankCode is Zuba’s internal Côte d’Ivoire bank identifier (e.g. ci_0009 for Ecobank, ci_0013 for Société Générale); crAccount is the 8–24 digit account number. XOF is dual-rail — the same currency also pays out to a mobile money wallet (see the Mobile Money tab), and the bank rail serves Côte d’Ivoire only.
The per-transaction amount is XOF 200–2,000,000.Côte d’Ivoire bank payouts use the sender’s name. Supply firstName and lastName in senderInfo for an individual sender (or companyName for a business sender). If senderInfo is omitted, your workspace’s legal name is used as the originator’s first and last name instead. Unlike Cameroon, Côte d’Ivoire does not need phoneNumber, fundOrigin, or gender.Ugandan Bank AccountbankCode is Zuba’s internal Uganda bank identifier (e.g. ug_0020 for Stanbic, ug_0002 for Absa); crAccount is the 5–20 digit account number. UGX is dual-rail — the same currency also pays out to a mobile money wallet (see the Mobile Money tab). The Ugandan shilling has no minor unit, so amount must be a whole number on both rails.
The per-transaction minimum is UGX 1, with no published ceiling.
UGX bank payouts are in early access — a gated corridor. An unpinned workspace’s UGX bank payout is rejected at creation with RAIL_UNAVAILABLE. UGX mobile money is gated on the same corridor. Enablement can be granted per rail, so ask your account manager for the rails you need.
Argentine Bank Account (ARS)
ARS payouts are in beta — a gated corridor. Contact your account manager to have it enabled for your workspace; until it is, a payout to ARS is rejected at creation.
An Argentine beneficiary is identified by a single account string plus the kind of identifier it is. accountNumber, accountType and accountHolderName are all required. accountType is not inferred: a CBU and a CVU are both 22 digits and cannot be told apart by shape.
ARS payouts additionally require the sender’s identity. Supply, in senderInfo: firstName, lastName, and dateOfBirth (YYYY-MM-DD). This is required whether you are paying as your own workspace or on behalf of a third party.
ARS Bank Payout (Argentina)
Sandbox-only currencies
ZMW (Zambian kwacha), MWK (Malawian kwacha) and EGP (Egyptian pound) are available in the sandbox only. Payouts to them settle with simulated outcomes. See Sandbox testing. In production these currencies are not yet available and a payout to one is rejected at creation.MZN (Mozambican metical) is simulated in the sandbox too, over mobile money rather than a bank account. See Mozambique (MZN) mobile money. In production an MZN payout is rejected at creation unless your workspace has been enabled for it.
Zambian Bank Account (sandbox only)
The same shape applies for MWK and EGP: any bankCode is accepted in the sandbox.

Creating Payouts

Single Payout

After creating a beneficiary, use their ID to create payouts (recommended approach). Currency Fields: inputCurrency is the currency from your account you’ll be paying from, while currency is what the beneficiary will receive (automatic conversion if different):
senderInfo is optional. When omitted, your workspace is used as the business originator. Some corridors require it: GHS mobile money needs the sender’s first and last name, and XAF mobile money needs the sender’s name and phone number. On a crypto payout an individual sender must also carry dateOfBirth; see Travel Rule.

When a quote is required

A quote (POST /v1/quotes, passed as quoteId) is required only for payouts funded from an NGN balance into USD, EUR or GBP. On every other pair a quoteId is optional: pass one to lock the rate for the payout, or omit it and the payout is priced at the current rate. A cross-currency payout on a pair listed by GET /v1/fx/cross-rate-quotes/corridors goes out only where your pricing policy covers it; a listed pair nothing prices is rejected with CORRIDOR_NOT_ENABLED, with or without a quote. On such a pair the amount must also sit inside that corridor’s per-transaction band, or the payout is rejected with AMOUNT_OUT_OF_BOUNDS. Same-currency payouts carry no band on the payout path. A cross-currency pair the listing has never carried, such as sends into NGN, is priced at the current rate whether or not your policy prices it; a pair the listing carries for other clients but not for you is one your policy does not cover, and is refused. A pair whose stored rate is zero or negative is rejected with INSUFFICIENT_LIQUIDITY; a pair with no stored rate at all, or whose rate has expired, is rejected with a 400 carrying the message FX rate not available for <source> to <destination> conversion and no error code.
Sending without a quoteId removes the quote’s single-use protection: one quote can fund at most one payout, so a retried request carrying the same quoteId cannot pay twice. On a payout sent without one, that guard is the Idempotency-Key header. Send an Idempotency-Key on any request you might retry, including a retry after a timeout where you never saw the response.

Batch Payouts

Process multiple payouts in a single API call. Every payout in the batch is validated independently and requires its own route:

Sending from a sub-account

If your workspace has sub-accounts, pass the sub-account’s ID in the optional Zuba-Account-Id header on POST /v1/payouts to send the payout from that sub-account’s balance: the amount and fee are debited from the sub-account, and the payout records which sub-account it belongs to. Omit the header to send from your master (workspace) balance, exactly as the examples above. The named sub-account must be one you own and must be active. A header naming an account you do not own is rejected with 403 not_account_owner, and a sub-account that is not yet active is rejected with 422 ACCOUNT_NOT_ACTIVE. Sub-accounts are a gated feature — contact your account manager to enable them.

Payment Routes

Select the rail with the route field on each payout request:
EUR and GBP payouts are delivered to IBAN accounts over Zuba’s international transfer network. The rail is selected automatically from the beneficiary’s iban account and surfaces as international on payout reads and in the dashboard. The former sepa_credit / sepa_inst route values have been retired and are no longer routable.

Crypto rail

Set route: "crypto" to send a stablecoin (USDC or USDT) on-chain to a crypto wallet beneficiary. The currency is the stablecoin and is debited from your same-currency balance (no FX). The destination network and address come from the beneficiary’s wallet account (see Crypto Wallets above), so the request only references the beneficiary by id:
Crypto Payout
The funds are held the moment the payout is created, screened for compliance, then signed and broadcast on-chain. The payout reaches paid only once the transaction has broadcast; if it is declined or signing fails, the held funds are returned to your balance automatically. Crypto payouts are availability-gated per environment. Contact your account manager to enable them. Once the transfer is broadcast, GET /v1/payouts/{id} returns the on-chain transaction hash in the txHash field (null for non-crypto payouts or before broadcast). Use it to look the transfer up on a block explorer for the payout’s network.

Travel Rule

In production every crypto payout is screened under the Travel Rule, whatever the amount, so both parties must be identifiable. Omit senderInfo and your workspace is the business originator, which needs nothing more. Otherwise: The beneficiary refusal is a 400 whose message names dateOfBirth and carries no code. Add the date of birth with PUT /v1/beneficiaries/{id} and resubmit. The sandbox does not run Travel Rule screening, so a crypto payout that succeeds there without a date of birth is refused in production.

Mobile money (XOF, XAF, GHS, KES, and UGX)

Set route: "mobile_money" to pay out XOF to a beneficiary’s mobile money wallet across West Africa, XAF to a wallet in Cameroon, GHS to a wallet in Ghana, KES to a wallet in Kenya, or UGX to a wallet in Uganda. The destination provider and phone number come from the beneficiary’s mobile account (see Mobile Money under Account Types above):
Mobile Money Payout
Supported in Côte d’Ivoire, Senegal, Mali, Burkina Faso, Benin, and Togo (XOF), Cameroon (XAF), Ghana (GHS), Kenya (KES), and Uganda (UGX). The per-transaction amount depends on the destination currency: XOF 200–2,000,000, XAF 500–1,000,000, GHS 5–25,000, KES 1–250,000, UGX 1–5,000,000. A mismatched provider/country, an invalid phone number, an unsupported country, a currency that isn’t XOF/XAF/GHS/KES/UGX, or an out-of-range amount is rejected at creation. UGX amounts must be whole numbers. The Ugandan shilling has no minor unit, so a fractional amount is rejected at creation on both the mobile and bank rails. Ghana (GHS), Kenya (KES), Uganda (UGX), Cameroon (XAF), and Côte d’Ivoire (XOF) are dual-rail. The same currency also pays out over a bank account (route: "bank_transfer"); the rail is chosen by the beneficiary’s account type (mobile vs bank_account). XOF mobile money covers six West African countries but the XOF bank rail serves Côte d’Ivoire only. XAF payouts carry extra sender KYC on both rails (fundOrigin, gender, and country) — see the Bank Account tab. GHS mobile requires the sender’s first and last name via senderInfo (no phone, unlike Cameroon), or the payout is rejected:
GHS Mobile Money Payout (Ghana)
Kenya (KES) and Uganda (UGX) need no senderInfo. Uganda is in early access on either rail — see the gate note under Mobile Money in Beneficiary account types. Supply the beneficiary and amount only:
KES Mobile Money Payout (Kenya)
The same shape applies to Uganda, with a whole-number amount:
UGX Mobile Money Payout (Uganda)
Cameroon (XAF) additionally requires the sender’s KYC. An individual sender must supply firstName, lastName, phoneNumber, fundOrigin, gender, and country in senderInfo — the same set the bank rail requires — or the payout is rejected at creation:
XAF Mobile Money Payout (Cameroon)
XOF, XAF, GHS and KES mobile money are open. UGX is in early access on both rails, and an unpinned workspace is rejected at creation with RAIL_UNAVAILABLE. Enablement can be granted per rail, so ask your account manager for the rails you need.

USD rails

For USD payouts, three rails are surfaced by GET /v1/payouts/available-rails?accountId=<uuid>:
  • fedwire: domestic wire to a US bank. Requires routing + account number on the beneficiary.
  • ach: batched same-day-to-3-day transfer to a US bank. Same required fields as fedwire.
  • swift: international wire via SWIFT. Requires BIC + IBAN/account number + the beneficiary’s bank country. Destination coverage spans most major markets and expands as corridors are enabled, so it is not a fixed list: GET /v1/payouts/available-rails?accountId=<uuid> reports, per saved account, whether SWIFT currently serves that account’s destination country (available plus an unavailableReason when it does not).
Over the API you pass route on every payout request; the beneficiary account just has to match it: a swift account for route "swift", a US bank_account for "ach" / "fedwire". In the dashboard, the rail chosen when the account was saved is remembered so senders aren’t re-prompted. Beneficiary accounts intended for SWIFT must be created with type: "swift" and supply swiftCode, accountNumber, beneficiaryCountry, and (optionally) bankName / beneficiaryAddress in data. SWIFT payouts also require a purpose-of-payment document: request an upload URL from POST /v1/payouts/pop-documents/upload-url, upload the document, and pass the returned key as purposeOfPaymentDocumentKey on the payout. A SWIFT payout without it is rejected at creation. A SWIFT payout funded from an NGN balance is a cross-rate send: it passes through a quote (POST /v1/quotes), is debited in the source currency, and Zuba funds the USD outflow to the destination bank. A same-currency USD→USD SWIFT payout needs no quote and is sent 1:1 from your USD balance.

Route Selection Logic

The rail is determined by the beneficiary’s account type and currency:

Tracking & Status

Payout Statuses

Cancelling a payout

POST /v1/payouts/{id}/cancel cancels a payout that is still created or queued. The balance debited at creation (principal, fee and any conversion legs) is returned to the account it was taken from, and a payout.cancelled webhook is delivered. Retrying a cancel is always safe: an already-cancelled payout is returned again, and a balance return that had not completed is driven to completion. If the balance return does not complete, the call responds 500 INTERNAL_ERROR while the payout is already cancelled; the payout is flagged for our operators and a later cancel call completes the return. A payout in any status other than created, queued or cancelled is refused with 409 PAYOUT_NOT_CANCELLABLE; check its status with GET /v1/payouts/{id} instead. From the dashboard, a receipt can be downloaded for a payout in any status except cancelled. For a payout that is still in progress, the receipt reflects its current status.

Amounts above corridor limits

Every corridor has a per-transaction band, and a payout or payout quote outside it is rejected by the standard bounds checks. Amounts above corridor limits are served by the orders channel (POST /v1/orders) for order-enabled accounts: a quote-first flow where funds are held from your balance and the trade is executed by Zuba’s desk within a stated execution window. See the Trade Desk Orders guide or contact us to enable orders on your account.

Real-time Tracking

Best Practices

  • Always validate beneficiary details before creating
  • Use GET /v1/payouts/requirements to check the beneficiary fields required for a currency before submitting
  • Store beneficiary IDs for repeat payments
  • Keep beneficiary information up to date
  • Implement proper error handling for all API calls
  • Use exponential backoff for retries
  • Monitor webhook notifications for status updates
  • Log all transactions for audit purposes
  • Never expose API keys in client-side code
  • Validate webhook signatures
  • Use HTTPS for all API communications
  • Implement proper access controls

Next Steps

First Payout Guide

Step-by-step guide to send your first payout

Batch Processing

Learn how to process multiple payouts efficiently

Webhooks

Set up real-time notifications for payout status

API Reference

Complete API documentation for payouts